About TheraPro

Bridging care and technology.

We help therapy clinics keep patients engaged beyond the visit, and help coaches keep clients progressing between sessions, with branded digital tools that never replace the human connection.

A care team of therapists and clinicians celebrating together with a high five
Founded by Dr. Icelyn Butler40+ years in healthcare
Our story

Built from the gap between visits.

TheraPro was created from a powerful realization: while digital health transformed many areas of care, therapy clinics were still losing patients between visits. Clinics were left relying on fragmented tools that made it harder to reduce no-shows, improve follow-through, and see where patients were falling off track.

Inspired by this gap, our founder Dr. Icelyn Butler set out to make a difference. Drawing on her experience in healthcare and technology, she envisioned more than just another app: a branded patient engagement platform built around the hybrid care needs of modern therapy practices.

Today, we’re proud to support clinics nationwide, helping them keep patients engaged, recover missed-visit revenue, and deliver better outcomes beyond the clinic. TheraPro continues to fulfill Dr. Butler’s mission: bridging care and technology to strengthen therapy for both patients and providers.

TheraPro Performance, a separate product, brings the same commitment to coaches, trainers and performance teams.

Our mission

Our mission is to help therapy clinics keep patients engaged beyond the visit. TheraPro gives practices branded digital tools to reduce no-shows, improve home exercise follow-through, and protect revenue without replacing the human connection that makes care effective.

Dr. Icelyn ButlerFounder and Chief Executive Officer
What guides us

Principles behind every feature.

  • Built for follow-throughEvery feature starts with one question: “How does this keep patients engaged?” TheraPro extends care beyond the visit without adding complexity.
  • Secure by designPatient engagement only works when clinics can trust the platform behind it. TheraPro is built with security, privacy, and HIPAA-conscious workflows at the foundation.
  • Focused on clinic growthWe help clinics turn better engagement into growth. From missed-visit recovery to adherence insights, TheraPro supports healthier patients and stronger practices.
Sustainability

Efficient by design.

How TheraPro keeps its footprint small, in plain facts.

  • Renewable-matched cloudTheraPro Clinical and TheraPro Performance run on Amazon Web Services. Amazon matched 100% of the electricity used by its data centers with renewable energy in 2023 and 2024, and that figure was independently reviewed.Amazon 2024 Sustainability Report
  • No servers sitting idleOur apps and databases scale with use instead of running around the clock. Our web apps are built once and served as ready-made files, so pages aren’t rebuilt for every visit.
  • Paperless careIntake forms, clinician forms, Home programs and patient records are all digital, so clinics and patients print less and patients carry their program on their phone.

Amazon matches its electricity with renewable energy through its own solar and wind projects, the local grid’s renewable share and renewable energy certificates. Amazon notes this reduces carbon emissions but doesn’t eliminate them, so we don’t describe TheraPro as carbon neutral. Independent review of Amazon’s figure

TheraPro leadership

Healthcare and technology experts.

Committed to transforming physical therapy and the way people recover and perform.

  • Dr. Icelyn Butler, Chief Executive Officer
    Dr. Icelyn ButlerChief Executive Officer

    Visionary CEO, 40+ years healthcare expertise, former CEO of Laboratory Alliance of Central New York, driving strategic growth and development.

  • Michael Booi, Chief Operating Officer
    Michael BooiChief Operating Officer

    Eastern MI University graduate, brings 20+ years of operational leadership, strategy, and organizational excellence.

  • Dr. Lisa Duncombe, Chief Clinical Officer
    Dr. Lisa DuncombeChief Clinical Officer

    Practicing physical therapist for 20+ years. Former clinic owner. Expert in PT workflows and patient care optimization.

  • Omar Butler, Chief Technology Officer
    Omar ButlerChief Technology Officer

    Chief Technology Officer with expertise in healthcare technology, SaaS platforms, cloud architecture, and product innovation.

  • Audrey Wagoner, Chief Financial Officer
    Audrey WagonerChief Financial Officer

    Chief Financial Officer specializing in financial strategy, operational efficiency, revenue growth, and organizational performance.

  • Paul Noel, Sr. Director of Systems Engineering
    Paul NoelSr. Director of Systems Engineering

    Systems engineering leader specializing in cloud infrastructure, enterprise architecture, and scalable technology solutions.

Ready to join the TheraPro family?

See why clinics trust TheraPro to power their practice and delight their patients.